About

Welcome to Metro OTC, a pioneering force in the OTC Benefit realm since our establishment in 2020. Our mission is simple yet impactful: to empower individuals to take an active role in their healthcare by providing accessible Over-the-Counter (OTC) benefits. As a multifaceted organization, we operate as a retail hub and a services provider, catering to diverse needs.

Our commitment is to ensure that everyone has access to the necessary products for a healthy lifestyle. This is achieved through our diverse range of offerings, which includes not only OTC items but also essential food, health, and beauty products. Our extensive selection is designed to meet the daily needs of our members, supporting them in their pursuit of health and well-being.

Central to our mission is the idea of convenience and accessibility. This is why we have established a robust e-commerce portal and a dedicated member services call center. These platforms ensure that our members can access our products and services seamlessly, regardless of their location.

Community engagement and personalized support form the foundation of our approach. We focus on building meaningful relationships with our members, offering them the support they need to make informed health decisions. Our attitude goes beyond transactions; we strive to be a reliable partner in the health and wellness journey of each member.

Our Key Services:

Member Services Center: Our call-in center is not just a helpline; it’s a comprehensive support system for members to utilize their OTC benefits effectively. From product information to assistance with health plan communications, our team is dedicated to ensuring a positive and informed shopping experience for every member.
E-Commerce Portal: Our website serves as a powerful tool for influencing member usage and outcomes, providing a secure and user-friendly platform for all your health and wellness shopping needs.
Fast Home Delivery: Experience the convenience of swift home delivery. Your health essentials are just a few clicks away, and we ensure they are delivered to your doorstep in the shortest possible time.
Transparent Package Tracking: Stay updated with real-time tracking of your orders. Our transparent tracking system keeps you informed about the status of your delivery, providing peace of mind and reliability.
Diverse and Expanding Product Range: Choose from a wide selection of products in our ever-growing inventory. We continuously update our stock to bring you the latest and best in health and wellness products.

At Metro OTC, we are more than just a provider; we are a partner in your health journey. Join us in our mission to make health and wellness accessible and convenient for everyone.