Return Policy

We understand that shopping online requires trust, and we are committed to ensuring your satisfaction. Please review our return policy below:

Eligibility for Refund:

• Specific Cases Only: Due to the personal nature of our products, we only offer refunds for damaged or defective items.
• No Returns Required: We do not require you to return the product to our warehouse.

Reporting Damaged or Defective Items:

• Timeframe: Please report any issues within 30 days of your order.
• How to Report: Contact us using the phone number or email address on the Contact Us page.
• Keep the Evidence: Retain all packaging and the item for the verification process.

Refund Approval Process:

• Inspection: We review your claim based on the provided evidence.
• Notification: We will inform you whether your refund request is approved or rejected.
• Refund Processing: If approved, the refund will be credited to your benefit card within a specified period.